Are you looking for the right technical solution for your online business?  Is dealing with your current web hosting company’s support team leaving you in the dark? Unsure of just what hosting option is best for you?  Are you caught up in shopping cart gridlock?

Let us be your internet safety net. 

As easy as it is to set up a website today, either by using WordPress or an instant site builder solution through your hosting company, that still  does not mean that you still can’t get tossed a technical curve ball out of nowhere that can create all sorts of havoc.  And unless you have an IT staff or go to person, dealing with those issues can bring your business to a grinding halt in more ways than one.

Does all that techno-speak found in your service provider’s support documentation and help desk leave you shaking your head?

BGWinsco Designs specializes in handling those technical issues for you.  With 16 years of computer networking and hosting company experience in our background, we can talk the talk and save you time and frustration by making sure that any issue that might come up gets put to your hosting company’s technical support people with all the information that they will need to resolve the problem and then make sure that all the details get back to you once the problem is resolved.  And this is not limited to your hosting company.  We will also be glad to handing issues that come up with your e-commerce solution and your contact management solution.

Are you in hosting company overload?

Have you read so many sales pitch pages that they are all starting to blur together.  Let us help you sort them out.  BGWinsco Designs has had experience with a wide range of hosting companies and can help you cut through the sales fluff to make sure that you are going to be technically supported for what you want to do.  Plus we also offer a hosting solution of our own at a very reasonable price which includes handling any technical issues that come up so that you can focus on your business.

Are you unsure of how to use some of the features that your hosting company offers?

With over 16 y ears of experience, we’ll be happy to help you navigate your way through the additional features your hosting company may offer.  Everything from setting up additional email accounts and configuring webmail to creating extra directories on the server.  We’ve had experience with a wide variety of control panel environments and feature controls.

Did you know, that there is a wealth of information regarding the traffic coming into your server that is available right on your hosting company’s control panel?

Almost every  hosting company today provides web statistics or a web analysis function right on it’s control panel.  There is an enormous amount of detailed information regarding the traffic coming in and out of your site.  We can provide you with a Traffic Statistics report on a monthly basis that will give you even more information on how your site is performing to work with and help to get your site moved up in search engine rankings.

Do you already  have a website but aren’t satisfied that your customers are getting everything you have to offer?

We’ll review your website for you, go through the whole customer experience and prepare a report on what we find.  Sometimes all it takes is another eye on something to tighten it up and make the customer experience run smooth.  After all that’s one of the foundation blocks of building a business.  Making it as easy as possible for the customer to find what they want or need on your website so they return and bring their friends with them.

Are you caught in Shopping Cart Gridlock?

Specializing in 1ShoppingCart, here at BGWinsco Designs we have over 12 years of experience in Ecommerce using several different options.  From setting up storefronts to managing the back end of your shopping cart program and all it’s features, we can take care of the sometimes confusing world of products, autoresponders, coupons, discounts and drip content for you.

Do you want to take advantage of the on-line video tutorials available for the various service providers you use but just don’t have the time?

We’ll watch them for you, and then prepare an easy to follow reference report so that you or any member of your staff will have the important information you need right at your finger tips. Almost every service provider out there, from e-commerce solutions to contact management providers all have great tutorials, but who has the hours to spend watching them all?  Suppose you are not using all the features one provider has to offer because not all of them apply to your business? Again, do you want to spend hours shifting through all that great data to find just the parts you need?  Let us do the technical research for you.

Are you spending more time handling help desk emails for your own business than you want?

Let us put together your FAQ pages and Knowledge Base articles.  We’ll spend time going over your site or membership community and reviewing the requests you get to tailor these pages to specific issues.  Almost  95% of all customer service and help desk inquiries deal with simple and easy to resolve questions, we can  develop and design clean and concise general responses that can easily cut and pasted into your customer’s emails, providing them with an accurate information and cutting the time spent handling routine questions.

Drop us a line and let us show you how BGWinsco Designs can be your Internet Safety Net.  And if you are looking for web design help, our sister site, Get Caught Talking is the place to go!